BirdTrack header logo

Your Session has timed out or is invalid

You have been automatically disconnected from the BTO Online Server or the connection could not be established. This may be due to a variety of reasons, some of which are described below.

Security software   Computer idle   Unknown data entry
Some security software (e.g. firewall or anti-virus) stops the session from being created in the first place. We use the session to make sure your data are passed from page to page correctly. If you have recently updated or installed any security software (or even Windows), and this error is now appearing, you need to make sure http://blx1.bto.org is in your 'trusted sites'. You may need to review the security software help to set this up. Once setup, please try again.

It is also possible that you are trying to access the survey from a bookmark or favourite of the internal pages of the system, in which case you should be able to access correctly by clicking here
  It may be you have left your connection idle for more than 30 minutes. All sessions are timed out after 30 minutes of inactivity to conserve resources. We are very keen to receive your BirdTrack data so please log in again and re-enter your data if you did not complete your data entry session.   Occasionally, someone enters a space or a digit that we don't accept and haven't catered for. Please ensure that you follow the correct data entry formats - there is often a help link near the fields providing examples of the correct formats.

If you receive this error message and none of the suggestions above seem to explain the problem, please email full details of what has happened web.support@bto.org

BTO blue divider
BirdTrack partners logo BTO RSPB BWI SOC WOS
 

BirdTrack is organised by the BTO for the BTO, RSPB, BirdWatch Ireland, SOC, and WOS
Terms and Conditions | Privacy Statement | Contact Us
Registered Charity Number 216652
© British Trust for Ornithology